" Dear Mr. Barbour: I had the pleasure of working with Chris Royal this week after a very flustrating day traveling. I had my car serviced in Panama City, Flordia two days before making this business trip and they were suppoused to fix a low speed skip. I left Panama City Beach at 5:00 AM and by the I got into South Carolina the skip had gotten so bad that I stopped in Columbia and had a fuel filter replacement. This did not solve the problem and I limped into Wilmington. The next morning I in was in your service ... "